Connect the service that gives your customers’ agents a voice.
Retell AI is what turns your customers’ agents into something that can actually hold a phone conversation: it listens, understands, and speaks back in real time.This is one of the shortest chapters in the course, because there’s almost nothing to configure. Your platform creates and manages agents automatically through Retell’s API, so all you need is an account, a payment method, and one key.
Never create agents by hand inside Retell. Your platform does that automatically whenever one of your customers creates an agent in your app, naming each one after the customer’s email. Agents made manually here won’t belong to any customer and won’t work.
You’ll land on a sign-in form. Click Sign up, to the right of the Don’t have an account? prompt.
Enter your professional Hostinger email, complete the CAPTCHA if one appears, and click Continue.
2
Verify your email
Retell sends a code to your mailbox. Go to mail.hostinger.com, open the email and copy the code.
Paste it into the 6-digit code field back on Retell and click Continue.
3
Create your password
Choose a password that meets the requirements shown, then click Continue.
4
Verify your phone number
On the Secure Your Account page, check that the country in the selector is correct and change it if not, then enter your phone number and click Continue.
A code arrives by text message. Enter it and click Continue.
Enter your company or domain name as the Workspace name.For What best describes you?, choose Developer (Embedding Retell). That’s exactly what your platform does: it connects to Retell through the API and creates agents automatically. This answer only changes which tips Retell shows you, nothing functional depends on it.For How many call minutes do you handle each month?, keep Under 1,000 mins, since you’re starting from zero.Click Continue.
Developer is the accurate answer here, since your app talks to Retell through its API.
2
Skip the two survey pages
A How did you hear about us? page appears. Click Skip in its top right corner.
Then a Conductor page offers to build a voice agent from your website. Click Skip in its top right corner too, since your platform handles agent creation for you.
You’ll land on the Retell home page, where the rest of this chapter takes place.
You host the Retell account and your customers make calls through it, which means Retell bills you for every minute they use. You cover that by selling prepaid minutes packs, so you’re paid before any minutes are spent.Retell gives new accounts $10 of free credit. That sounds like a cushion, but real calls burn through it in a few hours of talk time, and the moment it hits zero Retell blocks new calls until a card is on file.
Add your card now, before you have customers. Discovering this limit when a paying customer’s call cuts off mid-sentence is the worst possible time to find out.
1
Open billing
Click the Free trial box at the bottom left of the sidebar to expand it. It shows your remaining credit and an Add Payment button. Click that button.
2
Add your card
Retell’s billing is handled by Stripe. On the billing page, click + Add payment method.
Enter your card details and click Add. The Save my information for faster checkout section is optional and you can leave it empty.
3
Return to Retell
Once added, your card appears under Payment method marked as Default. Click ← Return to Retell AI at the top left to go back to your dashboard.
Default means this is the card Retell charges as you use minutes.
